Privacy Policy

Our Privacy Promise

Your individual content — emails, transcripts, sessions, recordings, and submitted data — is NEVER used to train AI models or shared with third parties for marketing purposes. Only anonymized, aggregated scores and patterns may be used for benchmarking and improvement.

1. Information We Collect

1.1 Account Information

• Email address and display name
• Profile picture (optional)
• Organization and role information (optional)
• Billing information (processed by Stripe; we do not store full card details)

1.2 Content You Provide

• Content submitted to any platform for analysis or processing
• Messages, notes, and communications within the Services
• Assessment data, survey responses, and form submissions
• Files, recordings, and documents uploaded to any Service

1.3 Usage Data

• Feature usage patterns and session duration
• Device type, browser, and operating system
• IP address and approximate geographic location
• Navigation paths and referring URLs
• Error logs and performance data

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Services
• Process your requests and deliver platform features
• Track your progress and generate personalized insights
• Send transactional communications — account notices, password resets, receipts
• Provide customer support
• Improve and develop new features using anonymized, aggregated data only
• Ensure security, prevent fraud, and enforce our Terms of Service
• Comply with applicable legal obligations

3. What We Will Never Do

Across all eight products, these protections apply without exception:

• We will never store your raw content submissions after processing, unless you explicitly choose to save them
• We will never use your identifiable content to train AI models
• We will never share your personal data with third parties for marketing purposes
• We will never sell your personal information
• We will never use your data for purposes beyond those described in this Policy without your explicit consent

4. Data Usage for Product Improvement

We may use anonymized, aggregated data across our platform suite to:

• Improve AI model accuracy and output quality
• Generate industry and role-level benchmarks
• Enhance insights and recommendations
• Develop new features and capabilities across the suite

All such use is limited to data from which personal identifiers have been fully removed.

5. Data Retention

5.1 Content Submissions

Content submitted for real-time analysis is processed in memory and not stored unless you explicitly choose to save the result.

5.2 Analysis Results and Session Records

Scores, insights, and session records are retained to support your progress tracking across sessions. You may request deletion at any time.

5.3 Account Data

Account information is retained for the duration of your subscription and for a reasonable period thereafter for legal and operational purposes.

5.4 Account Deletion

Upon account deletion, we remove all your personal data within 30 days, except where retention is required by applicable law. To request deletion, contact us at support@theunfairai.com.

6. Data Security

We implement industry-standard security measures across all platforms, including:

• AES-256 encryption at rest
• TLS encryption in transit
• Secure, compliant cloud infrastructure
• Role-based access controls and employee training
• Regular security reviews

No method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security and encourage you to use strong, unique passwords.

7. Data Sharing

We do not sell your personal information. We may share data only in these limited circumstances:

7.1 Service Providers

Third-party vendors that help us operate the Services — cloud hosting, analytics, payment processing, and email delivery. These providers are contractually required to protect your data and use it only for the purposes we specify.

7.2 AI Processing Partners

We use AI providers (including Anthropic and others) to power certain platform features. Content submitted for processing is not stored by these providers beyond the immediate transaction.

7.3 Legal Requirements

We may disclose your information when required by law, court order, or governmental authority, or when necessary to protect the rights, property, or safety of the Company, our users, or others.

7.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you of any such change and your options.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Delete your data (“right to be forgotten”)
• Export your data (data portability)
• Object to or restrict certain processing
• Withdraw consent where processing is consent-based

To exercise any of these rights, contact us at support@theunfairai.com. We will respond within 30 days.

9. Cookies and Tracking

We use cookies and similar tracking technologies for:

• Maintaining your login session and authentication state
• Remembering your preferences and settings
• Security and fraud prevention
• Understanding how the Services are used (analytics)

You can disable cookies in your browser settings. Some features of the Services may not function properly without cookies.

10. International Data Transfers

Your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for any international transfers, including standard contractual clauses or other mechanisms recognized by applicable data protection law.

11. Children’s Privacy

None of our Services are intended for users under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have collected data from a child under 18, please contact us immediately at support@theunfairai.com and we will take prompt corrective action.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Services, and we will update the “Last Updated” date above. Your continued use of any Service after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

For privacy inquiries or to exercise your rights:
The Unfair AI LLC · Broussard, Louisiana, USA
Email: support@theunfairai.com · Website: theunfairai.com